Do you pay attention to detail? Do you take pride in a customer-focused workplace? Did you have an interest in digital, as in word and data application? If so, then stay with us and get informed about the brilliant remote job offer today! The chosen candidate will join the Digital Commerce team at Planet Group. They will help with the company’s digital transformation as a Data Entry Operator III. This is a temporary position. It has very flexible hours. Preferably, the candidate should be on the East Coast.
About Planet Group
They say Planet Group is a key carrier of effective digital strategies. They succeed in creating change across sectors. Our Digital Commerce team is a leader in this. It drives digital innovation to improve customers’ experience with advanced apps and tools. We aim to deliver high-quality data entry services. So, we seek a Data Entry Operator III.
Role Overview
Data Entry Operator III is vital for e-commerce apps and tools. They support their effective use. You will be a Digital Customer Service Administrator. You will support customer service and data processes. Some of your work will require cooperation with several teams: IT, marketing, customer service, sales, and the customers. You can do this position remotely. One can work from anywhere, as long as it is during business hours.
Key Responsibilities
Customer Service Administration
Facilitate User Onboarding: You will coordinate creating accounts and procedures to accredit new users for access to our online apps. Organizing means to help students start and be ready to use the tools at their best.
Email Correspondence: You will track and act on e-mails from users in your organization and others. Your goal is to ensure the public has the best experience with our apps. We want to respond quickly to their questions and complaints.
Troubleshooting Support: One cannot discuss good customer service without mentioning that problems must be fixed. You must solve technical problems to help users who will e-mail you with questions.
Data Entry and Administration
Data Management: You will help with data entry and management on various apps. This involves data entry. It requires correct, clean, and updated data. It also needs the data to be formatted.
Data Hygiene Activities: Any info that you will be processing has to be accurate and this is very specific to your job. It means you will periodically check and update our apps’ data for accuracy.
Data Updates: The apps in the digital system must be updated frequently. You will process these updates. This will ensure our tools and apps have only up-to-date information.
Key Requirements
To excel in this role, candidates should have these qualifications:
Excellent Communication Skills: User interaction skills in writing and speaking are critical. We must inform users about the support we offer.
Attention to Detail: To handle the data and provide high-quality apps, we need to focus and work on details.
Experience with Microsoft Outlook and Office Applications:Outlook knowledge is essential for handling official emails and other admin tasks.
Customer Service Experience:Prior customer support experience will help deliver excellent support and address users’ concerns.
Data Entry Experience: You must have data entry experience. It is required to update our database efficiently.
Familiarity with Digital Tools (Preferred): Other desirable keywords include, but are not limited to, Salesforce experience (not mandatory), Adobe products, and SAP. Our failure to embrace them can hinder our success in the digital age. Familiarity with these tools can help your organization embrace change.
Why Join Us?
Flexible Working Hours: The position is home-based. It allows work to be scheduled around the client’s hours, but it should ideally coincide with them.
Competitive Compensation: The pay scale for this job is as follows: $15-22 hourly. It depends on the area, certification, expertise, and other factors.
Opportunity to Grow: Working with Planet Group means joining a fast-growing digitalization team. You will gain great experience. You will work on projects that will change digital commerce.
Supportive Work Environment: As a remote team member, you will have a friendly work environment. You will also have many chances to grow personally and professionally.
How to Apply
Please apply for the Data Entry Operator III position. We want to introduce the digital environment at our company. Mail your application, resume, and a cover letter. The letter should outline your experience for the job you are applying for. Please state your availability and any preferences for working hours. OR Click here to apply online and start your application process today!
To be more specific, Planet Group states it is making a workplace with equal opportunity for all. We look forward to your response to your application. We also hope to discuss how you can join the company’s digital project.
Conclusion
The Data Entry Operator III position at Planet Group is remote. It suits an organized, proactive, detail-oriented person. They function autonomously, handling data with precision. If you want to help drive our digital apps and customer service, please apply. You must have data management experience. Do not let go of this opportunity to work for a progressive company and, at the same time, work remotely. Apply today and become part of the pleasant journey with Planet Group.
Click here to continue your journey!
